Privacy Policy

This Privacy Policy describes how Seventh Compass, Inc. ("we," "our," or "us") collects, uses, and protects your information when you use ReclaimTime ("the Service"). By using ReclaimTime, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• Waitlist Information: When you join our waitlist, we collect your email address and optionally your name.
• Account Information: When you create an account, we collect your email address, phone number, and any other information you provide.
• SMS Messages: We collect the SMS messages you send to our short code, including client names, time entries, descriptions, and any other content you include.
• Billing Information: If you subscribe to a paid plan, we collect payment information through our third-party payment processor.

1.2 Automatically Collected Information

• Usage Data: We collect information about how you use the Service, including timestamps, message frequency, and feature usage.
• Device Information: We may collect information about your device, including phone number, carrier information, and device type.
• Log Data: Our servers automatically log information such as IP addresses, browser type, and access times.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the ReclaimTime service
• Process and store your time entries and billing data
• Send you service-related communications, including confirmations and notifications
• Notify you about product updates, new features, and launch information (if you've joined the waitlist)
• Process payments and manage your subscription
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

3. SMS and Text Messaging

ReclaimTime operates via SMS text messaging. By using the Service, you consent to receive SMS messages from us at the phone number you provide. Message and data rates may apply.

Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message. You can also reply HELP for assistance. Opting out may limit your ability to use certain features of the Service.

We are CTIA compliant and follow all applicable SMS regulations. Your phone number and SMS content are encrypted and stored securely.

4. Data Sharing and Disclosure

SMS opt-in consent data is never shared with third parties for promotional purposes.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as SMS gateway providers, payment processors, and hosting services. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with your explicit consent or at your direction.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• End-to-end encryption for SMS messages in transit
• Encryption of data at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Compliance with GDPR, CCPA, and other applicable data protection regulations

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as dispute resolution or enforcing our agreements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations
• Portability: Request a copy of your data in a portable format (e.g., CSV export)
• Opt-Out: Unsubscribe from marketing communications or opt out of SMS messages by replying STOP
• Objection: Object to certain processing of your personal information

To exercise these rights, please contact us at info@reclaimtime.io.

8. Children's Privacy

ReclaimTime is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. SMS and Text Messaging

ReclaimTime operates via SMS text messaging. By using the Service, you:

• Consent to receive SMS messages from us at the phone number you provide
• Acknowledge that message and data rates may apply, as determined by your mobile carrier
• Understand that you can opt out by replying STOP to 43506 or any message
• Agree to use the Service in compliance with CTIA guidelines and applicable telecommunications regulations
• Carriers are not liable for delayed or undelivered messages

We are not responsible for charges imposed by your mobile carrier. Messages are recurring.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Seventh Compass, Inc.
Email: reclaimtime@7compass.com
Product: ReclaimTime